Metropass - discounted staff/faculty unlimited transit pass

Order a Metropass
The buspass system is unavailable from 1-5 am nightly (server maintenance).

DURING COVID - Email buspass@umn.edu to request a cancellation with your name and employee ID number.  Note: you can repurchase your Metropass at anytime. 

UPDATE! Metro Transit has a no-refund policy on all fare products and program purchases.  However, because of Covid-19, Metro Transit relaxed the policy based on challenges Covid-19 has presented to customers. Metro Transit will re-instate its no-refund policy starting February 1, 2021.  Customers who have been paying for a Metropass but have not used transit should request a refund no later than January 31, 2021.  No refunds will be approved after that date.  Please contact Lisa Anderson, Metro Transit Revenue Operations Supervisor, 612-349-7626; lisa.anderson@metrotransit.org, if you have any questions.

Lost your Metropass? Request a replacement.

Features
  • Unlimited transit rides on all regular route bus lines and light rail – 24/7
    • Additional fare may be needed for Northstar #888
      • Stored value MUST be added to Metropass to cover the difference in fare between the $3.25 that Metropass covers and the actual fare price
      • Without stored value added to Metropass, the reader will not accept Metropass and the rider has to pay full fare
  • Valid until you cancel
  • Passholders qualify for the Guaranteed Ride Home program
  • University employee Metropass is payroll-deducted, pre-tax. Rate is $83 per month
  • Breakeven point would be about 37 rides per month (18 round trips)
Payment
  • Cost is $83 per month (as of October 2020)
  • Charges are deducted from your paycheck on a pre-tax basis Contract Payment Schedule  (in some cases, pass holders will be billed for their pass on a quarterly basis)
    • For employees paid over a nine-month period, the annual rate is divided among pay periods from mid-September through early-June.  Contact parking@umn.edu to set up this deduction schedule for your Metropass contract.
Handout of Faculty/Staff Parking & Transit Options

PDF iconfacstaff_parking_transit_options.pdf

Eligibility — Staff/faculty must:
  • Be on the University of Minnesota payroll
  • Work at least 20 hours a week
  • Possess a valid U Card

How to Use a Bus Pass

Pick-up 

Passes can be picked up at the PTS main office (Room 300, Transportation & Safety Building, 511 Washington Avenue SE) or mailed. You’ll be notified via e-mail when the pass is ready.

Damaged, Lost or Stolen Passes

Fill out the online form to obtain a replacement pass. You will receive an e-mail when it is ready. Replacements can be picked up at the PTS main office (Transportation & Safety Building, 511 Washington Avenue SE, 3rd floor).

Customers requesting a replacement for a lost or stolen pass will be assessed a $7 fee. Damaged passes will be exchanged for a new one. If you have questions, call 612-626-7275 or e-mail buspass@umn.edu.

How to Cancel a Bus Pass

DURING COVID - Email buspass@umn.edu to request a cancellation with your name and employee ID number.  Note: you can repurchase your Metropass at anytime. 

UPDATE! Metro Transit has a no-refund policy on all fare products and program purchases.  However, because of Covid-19, Metro Transit relaxed the policy based on challenges Covid-19 has presented to customers. Metro Transit will re-instate its no-refund policy starting February 1, 2021.  Customers who have been paying for a Metropass but have not used transit should request a refund no later than January 31, 2021.  No refunds will be approved after that date.  Please contact Lisa Anderson, Metro Transit Revenue Operations Supervisor, 612-349-7626; lisa.anderson@metrotransit.org, if you have any questions.

Cancellation — Passes can be cancelled at any time. Cancel your Metropass by mailing or dropping it off to our office, including a signed sheet of paper with the requested effective date of cancel, your name, employee ID number, and signature. If you cancel, you must wait 60 days before you are eligible again.

Payroll deductions will continue until we receive the buspass and letter. If you leave the University without turning in your pass, you will be billed for its street value until the contract is terminated in our system.

Pick Up Your Pass

Here's a quick tip for you!

The fastest way to get your new Metropass is to pick it up at the Transportation & Safety Building on the East Bank campus.

Watch your email for a message telling you it's ready for pick-up.


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