View this article in the help center for visual examples of acceptable cleanliness.
Every effort is made to ensure that vehicles dispatched out of Fleet Services are clean and ready for department use. To keep operational costs low, Fleet Services requests that the following return requirements be followed:
- Vehicles checked out through the kiosk:
- Vehicles must be returned with a full fuel tank.
- Vehicles should be run through the car wash and vacuumed as needed before being returned.
- If the next renter reports that a vehicle was returned with trash, debris, or other excessive interior mess, the previous renter may be assessed a $50 Cleaning Fee.
- Vehicles checked out through the rental desk:
- Vehicles must be returned with a full fuel tank.
- Vehicles should be returned free of excessive dirt, trash, and debris.
- At Fleet Services’ discretion, a $50 Cleaning Fee may be charged to the department when a vehicle requires additional cleaning. For comparison, the current market cost of professional vehicle cleaning is approximately $250. The $50 fee may be waived if the department elects to use Fleet Services’ detail bay to clean the vehicle before returning it to the front desk.
